Frequently Ask Questions
How do I make an account?
To create your Itchstix account:
- Click on the ‘Sign in’ button on the top right-hand corner of the home page
- Enter a username, email, and password to Sign in.
How can I update/edit my shipping or billing address details?
Go to ‘My Account’ and click on ‘Edit’ at the address tab to enter your new address.
How will I know if my order has been placed successfully?
You will receive an email confirmation from Itchstix once your order is successfully placed. The email will have all the details related to your order.
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details. You can add items to your wishlist to find them easily later!